FAQ

Frequently asked questions

Everything most owners ask before putting an AI on the phones. Not answered here? Ask us directly.

Does the AI sound human?

It uses modern, natural-sounding voices and conversational pacing — callers hold real conversations with it, not phone-tree menus. We tune the voice, tone, and vocabulary to match your brand. Try it yourself on the Live Demo page.

Can Aivalio answer after-hours calls?

Yes. The AI receptionist answers 24/7 — nights, weekends, and holidays — so calls that used to hit voicemail become booked appointments and captured leads.

Can it transfer callers to a real person?

Yes. You define the rules — which callers, which situations, which hours — and the AI transfers those calls to your team while handling the rest itself.

Can it schedule appointments?

Yes. It connects to your calendar or booking system, offers open slots, books the appointment during the call, and can send confirmations.

Can I keep my business phone number?

Yes. Most clients simply forward their existing number — no porting or carrier changes required. Porting is also an option if you prefer.

Can it send SMS follow-ups?

Yes — appointment confirmations, reminders, and follow-ups can be sent by text to customers who have opted in. See our SMS Terms for how consent and opt-out work.

Can it integrate with my software?

The AI can connect to common CRMs, calendars, and booking platforms, and we build custom integrations via APIs and webhooks when your stack needs them.

Are calls recorded?

Calls can be recorded and transcribed so you can review conversations and we can improve your assistant. Recording is configurable, and we work with you on appropriate caller disclosures for your region.

How quickly can I get started?

It depends on the complexity of your call flows and integrations — simple setups can go live quickly, and we scope the exact timeline in your first call.

Can I customize the AI?

Fully. Greeting, voice, personality, qualifying questions, escalation rules, booking logic, FAQs it can answer — every flow is built around your business.

Do you build websites?

Yes — modern, fast, conversion-focused websites with the same design standard as this one. See Website Builder.

Do you build custom business apps?

Yes — customer portals, dashboards, internal tools, and workflow automation, custom-built around how your business actually operates. See Custom App Builder.

Which industries do you support?

Dental offices, HVAC companies, law firms, salons and spas, real estate, gyms and fitness studios, and other local and service businesses — anywhere missed calls mean missed revenue.

STILL HAVE QUESTIONS?

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